Hi! I run Cushion. Moving off Heroku is definitely high on my to-do list. So far, since I'm a solo dev, I've taken the mindset of paying for convenience services that would allow me to spend more time working on the app. Now, I'm getting into the phase where I can start reducing these costs and transition to a system that doesn’t induce fear when I need to add another server. Right now, I have two web workers and two background job workers. The one background job handles integrations with other services, so I wanted to keep that separate from other jobs, like delayed emails, downloading backups, etc.
Thanks so much for sharing this, I will probably use it as an example for a book about hosting costs that I'm trying to finish for far too long.
By the way, your use of Heroku makes total sense given that you're basically alone, I hope that the lock-in won't be too difficult to overcome when moving away from it.
Thanks for the reply. I think you're doing great. Keeping your focus on the core components of your product is probably the best thing you are doing for your business.
I also want to say that your site has a great design. Are you doing that yourself or would you mind sharing the service you're using?
Thank you for noticing this. The $175/month came from the intercom services. Given that support is likely his main selling point, I think $175 is perfectly fine for the added functionality.
I would try to reduce costs in those Heroku workers... $175/month seems steep.