I've talked about the technical issues in a couple other responses on this post.
About spam, we've been working with the capital markets regulators, cyber crime units (Police), and TRAI (telecom regulator). It is a nasty issue that plagues all capital markets institutions in India. I'd gone into some detail on the data leaks on this Reddit AMA last year: https://www.reddit.com/r/IndiaInvestments/comments/bhv18e/we...
Ah..Ok, so contact information may have been leaked at various stages of the regulatory process or even at the Telco..
Good that you are taking action on the spam callers and hopefully other improvements have reduced the service interruptions. The regulatory environment possibily does not look with kind eyes on new entrants in the financial services industry. So I think you might have had many struggles to reach where you are.
I really didn't intend to shower negative sentiment about the service, only to highlight a few complaints I have heard, but later I saw it had become the topmost comment.
In addition to a do-not-disturb list, can we have a nationally curated list of scamsters and aggressive ngos? The blacklist on my phone is now nearly 25 long.
As an analogy, it is precisely this kind of a distributed tracking and control of spam and DDOS that made cloudflare a valuable service.
About spam, we've been working with the capital markets regulators, cyber crime units (Police), and TRAI (telecom regulator). It is a nasty issue that plagues all capital markets institutions in India. I'd gone into some detail on the data leaks on this Reddit AMA last year: https://www.reddit.com/r/IndiaInvestments/comments/bhv18e/we...