I like Figma. My disappointment is that I know it's a transient tool. I grew up learning Photoshop, a tool which I now never use because it is expensive and neutered. And Sony Vegas, which is also expensive and pointless when free alternatives do the same thing. And now I can add Figma to the list of tools I learned but will likely never touch for even a free project. Which makes me sad! I like it.

This business model isn't sustainable for individuals, so they're going to naturally be upset. If the B2B market is more lucrative for Figma then they have every right to optimize for it, but they're going to pay the cost in user goodwill. Many startups go through this process.